Frequently Asked Questions
How do I get started with Box Raise?
Getting started is easy! Simply visit our website and sign up as a merchant. Once registered, you can begin creating offers and partnering with local organizations immediately.
For any further questions or to request personalized assistance, please feel free to contact our dedicated merchant support team. We are here to help you every step of the way as you grow your business and make meaningful community contributions through Box Raise.
What support does Box Raise provide to merchants?
Box Raise offers a range of support services to ensure you get the most out of your partnership with us. This includes marketing and promotional support, technical support for integrating our platform with your POS systems, and customer service to assist with any queries or issues you might encounter.
Can I limit the number of times an offer can be redeemed?
Yes, you have complete control over the terms of your offers, including setting limits on the number of redemptions. This helps you manage the impact of promotional offers on your business operations.
How can I manage my offers and partnerships?
Through the merchant dashboard, you can manage all aspects of your offers and partnerships. This includes editing offer details, tracking which organizations are promoting your offers, and managing the financial aspects of campaign contributions.
What is the process for setting up an offer with Box Raise?
Setting up an offer is straightforward:
- Sign up on our platform and set up your merchant profile.
- Create your offer using our intuitive interface where you can specify the details and terms.
- Submit your offer for approval. Once approved, it will be available to local organizations to include in their fundraising campaigns.
How does Box Raise help in fostering community partnerships?
Box Raise actively connects merchants with local organizations like schools, nonprofits, and community groups. By becoming a merchant partner, you’re listed in our network where local organizations can easily find and choose to partner with you based on your offers.
Is there a way to track the success of my campaigns?
Yes, our merchant dashboard provides comprehensive analytics that allow you to track the success of your campaigns in real-time. You’ll be able to see the number of redemptions, the increase in foot traffic, and sales connected to each campaign.
How can I create offers that attract both new and repeat customers?
Box Raise allows you to tailor offers that cater to both new and existing customers. Offers can range from discounts, buy-one-get-one deals, or exclusive packages. Our team is also on hand to provide insights and data to help you craft offers that resonate well with your target customer base.
What kind of commitments do I need to make to join Box Raise?
Joining Box Raise involves an annual license fee, which covers onboarding, continuous support, and regular system upgrades to enhance your experience and campaign effectiveness. This fee ensures that you have access to all the tools and support needed to successfully integrate your business with our platform and community efforts. Beyond the annual fee, you have the flexibility to decide the extent of your participation, including the type of offers you provide, the duration of campaigns you support, and how frequently you engage in fundraising events.
How does partnering with Box Raise benefit my business?
Partnering with Box Raise allows you to engage directly with your local community by supporting local causes through fundraising. This involvement enhances your brand’s visibility, fosters customer loyalty by associating your brand with goodwill, and drives increased traffic to your business.
