What kind of customer support does Box Raise offer to fundraising groups?

Box Raise

Box Raise prides itself on providing exceptional customer support. We offer multiple support channels, including email, phone, and live chat, to ensure you can get help whenever you need it. Our support team is knowledgeable about all aspects of fundraising and is ready to assist you with any questions or issues that may arise during your campaign. These questions are …

Can Box Raise integrate with other tools we use for donor management or email marketing?

Box Raise

Box Raise is designed to be interoperable with various tools commonly used by organizations for donor management and email marketing. We offer integration options that allow you to connect your fundraising campaigns with these tools, enabling seamless data synchronization and efficient management of donor communications.

Are there resources available to help first-time fundraisers?

Box Raise

Yes, Box Raise is committed to supporting fundraisers at all levels of experience. We offer a resource library filled with FAQs, how-to guides, checklists, and training videos designed to help first-time fundraisers get up to speed quickly and effectively. These resources are easily accessible and provide valuable tips and strategies for successful fundraising.

How does Box Raise ensure the security of our donors’ information?

Box Raise

Security is a top priority at Box Raise. We use industry-standard encryption protocols to secure all data transmitted and stored on our platform. Additionally, we are compliant with major payment security standards to ensure that all financial transactions are processed securely, protecting both your organization and your donors.

What kind of reporting tools does Box Raise provide to track our campaign’s success?

Box Raise

Box Raise provides detailed reporting tools that allow you to track a variety of metrics crucial to your campaign’s success. These include total donations received, number of unique donors, average donation amount, and real-time progress toward your fundraising goal. These insights can help you make data-driven decisions to optimize your campaigns.

Can we customize our fundraising campaigns to match our organization’s branding?

Box Raise

Absolutely! Box Raise offers comprehensive customization options for your fundraising campaigns. You can upload your organization’s logo, customize the color scheme, and tailor the campaign’s messaging to align with your brand identity. This feature ensures that your fundraising efforts feel like a natural extension of your organization.